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The National Center for performance management of Public Entities “Adaa” was established by the council of ministers (Decision) No. dated 6/1/1437 AH, based on a recommendation from the Council of Economic and Development Affairs
Supporting public entities in defining and measuring performance indicators to achieve their goals.
The measurement of beneficiary satisfaction provides government entity with valuable information about aspects of services of interest to beneficiaries in order to improve government services.
The measurement of beneficiary satisfaction provides government entities with information about aspects of services to beneficiaries in order to improve government services.

Chairman of the Board

Board Member

Board Member

Board Member

Board Member
The role of Adaa Reflects the wise leadership’s keenness to achieve national aspirations of realizing the Kingdom’s Vision 2030, through performance measurement and enablement of Public Entities, along the measurement beneficiaries’ satisfaction on government services while complying with international standards and methodologies. This comes in accordance with the establishment plan of His Royal Highness, Crown Prince Mohammed bin Salman – may God protect him – for the Center to make the Kingdom one of the best countries in the world through effective government performance to serve citizens and residents.
Learn about our achievements in numbers and how we are contributeing in achieving 2030 Vision .
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