The Board of Directors of the National Center for Performance Measurement (Adaa) held its twentieth meeting, during which it reviewed the Center’s efforts in measuring the performance of government entities in support of Saudi Vision 2030 and the national strategies. The Board also approved Adaa’s Strategy for the years 2024–2027.

The strategy aims to enhance the performance efficiency of government entities to support the realization of Vision 2030 and national strategies, enabling entities to operate at high performance levels and achieve greater beneficiary satisfaction with the services provided. This aligns with the strategy’s mission: “Effective Government Performance for an Ambitious Nation.”

The strategy supports government entities in achieving their goals by measuring the maturity of performance measurement and management practices according to approved methodologies, and by developing human capabilities in this field. It also seeks to enhance performance-improvement efforts by utilizing advanced artificial intelligence and machine-learning techniques in data analysis and performance-risk forecasting, thereby supporting decision-making processes.

The strategy emphasizes strengthening government-service improvement processes and systematically measuring beneficiary satisfaction and experience, in line with one of Vision 2030’s core objectives: “Improving the Performance of Government Entities.”