Measurement Methodologies

The National Center for Performance Measurement considers (The Performance Measurement Methodology) as the cornerstone that guides the center in all its efforts to become a leading global center in the field of performance measurement. which will contribute in achieving government excellence and 2030 Vision.

Objectives

المركز الوطني لقياس أداء الأجهزة العامة

Provide a clear picture of the performance level of public entities and their progress towards achieving their goals.

Standardizing the methodologies of performance management in accordance with the most prominent international standards.

Enhance transparency by sharing the results of performance reports.

Performance Measurement Stages

المركز الوطني لقياس أداء الأجهزة العامة

1 Setting up KPIs

During the selection process for KPIs focus is placed on the Outcome KPIs, which aim to measure the final impact of strategic goals not the interim. The selected KPIs must meet the following conditions:
Clarity        – Importance

Added value     – sufficient

Traceability   – Measurability

2 Dashboard Development

The entity Develop a KPI and initiative cards that includes detailed data as per the ADAA standard form to enables the center in measuring the progress and achieving targets.

3 Data collection and verification

Performance measurement data for both indicators and initiatives are collected periodically by public entities that provide actual values and supporting documents. The center reviews and verifies the accuracy and reliability of this data to make sure its conformability with the quality standards to be a reliable data for analyzing performance results.

4 Data Analysis

The data analysis stage aims to identify the actual performance compared to the planned also reasons of performance regression, challenges and risks. Performance analysis includes two types:

  • quantitative analysis
  • qualitative analysis

5 Reporting

Which reflects the extent of the entities in reaching their strategic objectives by achieving their targets, as well as the progress in implementing initiatives. These reports are prepared periodically and shared with stakeholders according to the governance of data sharing to support decision makers.

Performance Measurement Framework

المركز الوطني لقياس أداء الأجهزة العامة
المركز الوطني لقياس الأجهزة العامة

Strategic Direction

This component is concerned with how the entities’ strategic objectives are compatible with the national strategic direction, which leads to the identification of appropriate performance indicators

المركز الوطني لقياس الأجهزة العامة

Active Governance

This component is concerned that the roles and responsibilities are articulated and detailed in the center’s corporate governance document

المركز الوطني لقياس الأجهزة العامة

Stakeholder Participation

This component is concerned with how stakeholders participate during the performance measurement stages through full participation and effective communication

المركز الوطني لقياس الأجهزة العامة

Achieving Continuous Development

This component is concerned with how to set performance indicators and follow up their achievement in order to achieve continuous development for the performance of the entities moving towards achieving their strategic objectives

المركز الوطني لقياس الأجهزة العامة

Make Effective Decisions

This component is concerned with how to set performance indicators and follow up their achievement in order to bring about a continuous development for the performance of the entities moving towards achieving their strategic objectives

Stages of a Performance Measurement Framework

المركز الوطني لقياس أداء الأجهزة العامة

1 Understanding the Strategic Context

Determining the strategic priorities of the entity, as it depends on the results of analyzing the internal and external environment to ensure the provision of the necessary information to understand the current situation and support the need for change

2 Dashboard Development

The performance indicator dashboard include strategic objectives directed towards achieving actual results and key performance indicators that have been developed in line with the entity’s mandate, strategy and vision 2030.

3 Horizontal and Vertical Alignment

Transferring the ministry’s strategy to Public Entities in order to unify goals, indicators and targets.

4 Monitoring and reporting

Knowing when the strategy or one of its elements is not working properly or if conditions in the internal or external environment change.

5 Evaluation and Improvement

    • Update KPIs (on a quarterly basis)

      Strategies review (annual)

      Dashboard update

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